PRIVACY POLICY

Last update: 03/03/2026

1. Who is responsible for data processing?

• Responsible party: INDUSTRIAS RAYCO, S.A.
• Tax ID number: A09017021
• Address: Avda. Burgos, 60 – Pol. Ind. La Vega – 09240 Briviesca (Burgos), Spain
• Email: info@rayco.es

2. What data do we process and how do we obtain it?

We only process the data you provide when you use the contact form:

Identification and contact details: name (if included), email address and telephone number (if included).

Message content: the information you provide in the message field.

The data is obtained directly from you when you submit the form.

3. Why do we process your data?

We use your data exclusively to:

Manage and respond to your query, request for information or contact request.
Maintain communications related to your request, if necessary.

We will not use your data to send you unsolicited advertising or commercial communications.

4. What is the legal basis for processing?

The legal basis is:

Your consent, by sending us the form with your details, so that we can respond to your request.

You may withdraw your consent at any time by writing to info@rayco.es, without this affecting the lawfulness of the previous processing.

5. How long will we keep your data?

We will keep your data:

For as long as necessary to manage and respond to your enquiry.

Subsequently, for a reasonable period of time for follow-up or to deal with any liabilities arising from the management of your request.

6. Who do we share your data with?

We do not transfer your data to third parties, unless there is a legal obligation to do so.

For the operation of the website and email, suppliers who provide services to INDUSTRIAS RAYCO, S.A. (e.g. web hosting or email) may be involved, acting as data processors and under contract, without being able to use the data for their own purposes.

7. International data transfers

If any technology provider is located outside the European Economic Area, the processing will be carried out with adequate safeguards in accordance with the GDPR (e.g. adequacy decisions or Standard Contractual Clauses).

8. What are your rights?

You may exercise the following rights:

• Access: Know what data we are processing and request a copy.
• Rectification: Correct incorrect or incomplete data.
• Erasure (right to be forgotten): Request that we delete your data when it is no longer necessary.
• Restriction of processing: Request that we only retain the data for the exercise or defence of claims.
• Portability: Request that we send you your data in a structured format or transfer it to another controller.
• Objection: Object to the processing of your data if it is based on legitimate interest or for advertising purposes.

How to exercise these rights:
Write to us at info@rayco.es
indicating the right you wish to exercise and the information necessary to identify you. If necessary to verify your identity, we may request additional information.

9. Complaints to the supervisory authority

If you consider that we have not handled your data correctly, you can lodge a complaint with the Spanish Data Protection Agency (AEPD) at aepd.es

10. Security

We apply reasonable technical and organisational measures to protect your data and prevent unauthorised access, loss or misuse.

11. Changes to this policy

We may update this Privacy Policy to adapt it to legal changes or improvements to the website. The current version will be the one published here, indicating the date of the last update.